Welcome to Zebtan Collection, your trusted destination for exquisite artificial jewelry. Before you begin exploring our captivating range of jewelry pieces, please take a moment to review our Terms and Conditions carefully. By using our website and making purchases, you agree to adhere to these terms.
1. Order Processing and Confirmation
1.1. We will send you a WhatsApp message to confirm that your order has been placed.
1.2. We will process your order within 12 hours of receiving it.
1.3. Once your order has been processed, we will send you a WhatsApp message to confirm your order and provide you with an estimated delivery time.
2. Pricing and Payment:
2.1. All prices on our website are in Pakistani Rupees (PKR).
2.2. Upon confirming your order, an advance payment for the delivery fee is required. You can conveniently make this advance payment through our designated accounts at HBL or via EasyPaisa. The remaining amount can be settled in cash upon delivery.
3. Shipping and Delivery
3.1. We use POSTEX, TCS, or TRAX to ship our products.
3.2. Delivery time is 3 days in Karachi and 5-7 days in other cities.
3.3. we offer an urgent delivery option with a delivery time of 2-3 days to other cities. Please note that extra delivery charges may apply for this service.
3.4. For security and quality control purposes, we do not allow customers to open parcels before accepting delivery. If you have any concerns about your order, please contact our customer support team.
4. Returns and Exchanges:
4.1. We strive to provide you with the best quality products. If, for any reason, you are not satisfied with your purchase, please review our Return Policy for more information
5. Order Cancellation
5.1. Zebtan Collection reserves the right to cancel any order for any reason, including items being out of stock or errors in pricing. If we cancel your order, we will notify you as soon as possible and refund any payments that you have made.
5.2. If the customer decides to cancel an order after it has been confirmed, please be aware that any advance payment made at the time of order confirmation is non-refundable.
6. Privacy Policy and Security
6.1. We prioritize the protection of your personal information and adhere to a strict privacy policy. For details on data handling, please refer to our Privacy Policy.
7. Legal Information
7.1. Zebtan Collection is a registered company with the Securities and Exchange Commission of Pakistan (SECP). You can shop with confidence, knowing that we operate within the legal framework.
8. Amendments to Terms and Conditions
8.1. ZebtanCollection.com reserves the right to modify or update these Terms and Conditions at any time without prior notice. We encourage you to review this page periodically to stay informed about any changes.
By using ZebtanCollection.com, you acknowledge that you have read, understood, and agreed to our Terms and Conditions. We hope you have a pleasant shopping experience with us, and we are committed to serving you with the finest artificial jewelry and exceptional service. Thank you for choosing us as your jewelry destination!